Dealing with difficult people in the workplace

Date: Wednesday, 10th July, 2019

Lets face it the workplace is full of many different people, with different personalities and values. So unfortunately, it’s extremely likely you will experience some personality clashes in the office environment.

If you have come across a colleague whose behaviour who you thought was less than acceptable, here’s some good advice to keep in mind.

Don’t lose your temper

When a colleague is behaving badly and spreading negativity in the office it’s difficult to ensure it doesn’t affect you in the same way.  Negativity can rub off and if you spend your day with someone who you are not compatible with, it can be very hard to muster up the motivation to get on with your work.

Try not to let it get you down, when you’re feeling frustrated, let yourself feel that way for a few minutes and then let it go and don’t over analyse and worry what other people have said, it is a complete waste of time and stress never helps a situation.

Tackle the problem

Remember it’s important you try to resolve any issues you have as soon as possible. Usually most people will be oblivious to the fact you’re finding your working relationship difficult… if you don’t let your colleague know there i a problem and what you are finding difficult, how can you expect them to change?

This may well be an awkward discussion, but it is the best and most professional way to come to a solution which is beneficial for both parties.

Always listen and take the appropriate action

Once the situation has been clarified, you must make sure that you listen to what your colleague has to say about the issue.  Make sure that you acknowledge what they say, taking on board their concerns and feelings as to why they feel the way they do, however, do NOT take the blame.

Remain professional at all times and avoid getting personal or looking annoyed, try to stay calm and open minded.

End game is to finish the conversation with a clear resolution, so take a note of all the actions you are both going to take, showing you have been productive and found clear resolutions to save your working relationship.

If all fails…. Wait

Most people won’t be able or want to change overnight, so it will take time to break their bad habits.  Give them the space to let the message sink in.

However, if you feel you have tried every option to improve the relationship but there is still no change, then it’s time to consider your options.  Nobody likes telling tales but if you’ve done all you can in a constructive manner and you’re no closer to a resolution, you may have to ask your superior to get involved.

As long as you can present your case with examples of inappropriate behaviour and are completely sure that you are not being over-sensitive, there’s no reason why you can’t ask for help.

If you need further help or advice, get in touch, HR Revolution, it’s what we do!

HR Revolution; supporting you, your employees AND your business
the HR Blog

KEEPING YOU UP TO DATE WITH OUR
CUTTING EDGE INSIGHTS

contact us sign up

DON’T MISS THE REVOLUTION
SIGN UP TO OUR NEWSLETTER