Don’t take a casual approach to your employees calling in sick, you don’t want to give the impression you are not bothered, read our advice on what you need to do, to deal with absences pro-actively, reasonably, and effectively:

  1. Communication

Communicate your absence policies to your employees at the very beginning of their employee journey. During their induction program ensure you explain the process of absence, sickness, and sick pay in detail.

  1. Clarity

Ensure you are clear about your absence rules. Your absence policies should document the exact rules around what happens when someone is absent (sick, annual, emergency, compassionate or study leave) how they contact their line manager to let them know they will be off, and the rules about returning to work and payment.

  1. Track Absences

Recording absences and making notes is really important, especially when it comes to making sure your files are up to date and you have all the history documented.  Should there ever be a problem, you will already have details to help you deal with any issues swiftly.

When your employee returns to work after a period of absence it is imperative that you complete a return-to-work meeting with them and set out parameters around expectations for them returning to their role.  This needs to be documented and recorded on their employee file too.

If you need help or more guidance around sickness and absence in the workplace, please get in touch! Drop us an email at